Returns & Exchanges

At Sunrise Mart, we prioritize the freshness of your groceries and offer full refunds or replacements for any items that do not meet our high-quality standards. Due to the perishable nature of our products, please report any issues within 24 hours of delivery to ensure a swift resolution.

Return Process

• 1.
  Inspect Your Order

  Thoroughly check your groceries upon arrival and identify any items that are damaged, expired, or missing from your delivery.

• 2.
  Capture Evidence

  Take clear photographs of the damaged or incorrect food items and their original packaging to help our team verify the quality issue.

• 3.
  Submit a Request

  Email our support team at support@sunrisemart.com with your order number and the attached photos within 24 hours of receipt.

• 4.
  Receive Refund or Credit

  Once approved, we will issue a full refund to your original payment method or provide store credit for your next grocery haul.